EXECUTIVE SUMMARY

Executive manager

Visionary

Flexible and Adaptable

Problem Solver

Motivator

Teamwork-oriented

Retain technical skills

 

Technology Executive with proven experience in effecting innovative technology change and leading people. My professional experience grants me a complete understanding of the enterprise computing environment. I possess the vision and the right strategies for innovation and profit. I believe that people are the most important aspect of a company. Therefore, I pay utmost attention to retaining good employees and developing their potential – for these will forge the company’s success. I have the proven ability to engage clients, negotiate, and build business partnerships. As a technology leader, I set strategic vision, product and services offerings, and organization capabilities.

 

LEADERSHIP CHALLENGES AND ACCOMPLISHMENTS

Challenges	Steps and Results
Contribute to company growth & create new opportunities	- Improved revenue and profits by commercialization of new network products - Bid & won Federal contracts (+ $40M) on MPLS, 3/4G wireless, and voice SIP - Forge partnerships to introduce new concepts in Big Data & Hadoop Cluster solutions in order to diversify company products.
Technology Innovation	- Implemented private cloud computing using OpenStack with software defined storage (SDS) and software defined network (SDN). - Updated call/contact center and phone system with Cisco IP Telephony (VoIP) and Call Center Enterprise (CallManager, Unity, IPIVR)
Increasing telecommunication costs	- Renegotiated telecom contracts & consolidated providers - reduced cost by 50%.
Neglected staff technical development	- Trained on newer technologies and re-emphasized fundamental technical knowledge. Negotiated training sources outside of departmental budget. - Reorganized to provide opportunity for the staff to acquire new skills and promote committed employees. - Instituted internal technical seminar series.
No oversight on capital and operating budgets	- Created a central procurement and budget management process, resulting in  20% in capital savings that were re-invested back to update the infrastructure.
Employee low moral	- Listened to employee perceived challenges. Provided mentoring on how to improve communication, responsiveness, and tact in dealing with clients. - Generated innovative projects to re-focus staff attention and energy. - Re-energize by defining and refining capabilities

 

PROFESSIONAL EXPERIENCE

CONFIDENTIAL (2014 – Present).

IT Manager

·               Thought leader in cloud computing. Introduced and implemented OpenStack private cloud orchestration with Piston Cloud Computing cloud OS, Ceph for software defined storage (SDS), software defined network. Created capability for the IT department to provided Infrastructure as a Service (IaaS).

·               Managing network infrastructure and information security for over 3 dozens offices and multiple datacenters across the US. The infrastructure is based on Cisco, CheckPoint Next Generation firewalls, wireless, IBM Qradar SIEM, and Nexpose scanners. MPLS, point-to-points, and multi-gig Internet access in all datacenters.

Federal Bureau of Investigation (FBI / Department of Justice, Washington, DC), (2011 – 2014).

Technical Director (ManTech International) – Clearance: Top Secret (TS/SCI), SCI w/ Polygraph.

·                     Technology leader providing strategic vision on IT engineering infrastructure. Advance the capabilities, solutions, and services of the consulting technology group. Thought leader in Big Data/Hadoop w/ facial recognition. Managed mission critical unclassified/classified IT environment with several hundred servers: Cisco LAN/WAN, F5, hundreds of terabytes of EMC SAN storage, UNIX Solaris, RedHat Linux, Oracle RAC database, VMware virtualization, MS Windows Servers, and Service/Help Desk.

·                     Profit & Loss and business development/growth responsibilities for the (multi-million $ value) contract servicing the Federal Government Intelligence Community. Ensures that the program provides high-value and effective service (SLA). Program management and vendor & sub-contractor partner management.

 

Communication Technologies (COMTek), Inc., Network services to US Federal Government (2010 – 2011).

Director, Technical Services – Clearance: Top Secret (TS)

Advised the CEO and CTO on strategic plans. I engaged clients as the solutions architect to promote the company’s technical capabilities. Managed the company’s IT infrastructure, Network Operations Centers (NOC), an optical fiber network along the East Coast servicing government facilities, and global MPLS circuits to 100+ military bases. Responsible for the technical content and related financials of government proposal (RFP), contract negotiations and management of vendors, resources, and implementations.

 

Online Resources Corporation, Inc., Serviced US banks, community banks & credit unions (2006 – 2010).

Senior Director, Network and Telecommunications

Responsible for global 24x7 revenue-generating network. Oversaw the multi-state Cisco data & voice network infrastructure. Operated the company’s firewalls, IPSec VPN and F5 server load balancers. Implemented business continuity/disaster recovery (DR). Managed network, telecommunications, systems engineers, and asset management & vendor relationship analysts.

 

EADS NA Defense Company. Leading supplier, industrial partner in Department of Defense and aeronautics.

Manager, IT Infrastructure, reporting to the Chief Financial Officer (2006)

Implemented Orchestria computing and other enterprise tools. Due to trade and exports controls, Orchestria was vital to the company for monitoring all electronic communications and providing audit trails for submission to the US Department of Defense (DoD). Integration between foreign and American staff by laying out flow of technical information between teams for a DoD contract.

 

SRA International, Inc.  Provides federal agencies with global solutions to complex IT systems (2004 – 2006)

Team Leader Engineer. Managed technical staff for the following contracts.

·              United State Agency for International Development (USAID). Developed project management plan, schedules and staffing costs. Redesigned network enterprise, which serves 100 mission sites worldwide.

·              National Institutes of Health (NIH, US Department of Health & Human Services). Designed LAN/WAN supporting approximately 25,000 employees. OSPF, IPSec VPN, and BGP.

 

From 1995 - 2004: Riggs Bank (PNC Bank), Cisco. QoS, IPSec VPN, AAA/TACACS+, OSPF, BGP, EIGRP.

                                VeriSign, UNIX Solaris, Cisco, CheckPoint Firewalls, & EMC Symmetrix SAN Storage

                                Fannie Mae & NASD (FINRA), UNIX Solaris. QuickResponse Services, UNIX AIX

 

EDUCATION: Bachelor Degree in Physics, Minor Computer Science, University of California, Davis

PROFESSIONAL CERTIFICATIONS: ITIL 2011, 2014. PMP PMI, 2013. Cisco (CCIE), Written, 2004. CCNP, 2001. CCNA, 2000. Sun Solaris Administrator, 1997. IBM AIX Administrator, 1996